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Over Runs and Under Runs

Because of manufacturing quality and production standards there may be an occasional over run or under run. Premo-Promos.com will do everything possible to reduce this occurrence. The industry standard on most products is 5%. For instance, if you order 1,000 mugs you could potentially receive between 950 and 1,050 mugs. Exceptions to the above are paper and plastic bags, which may vary 25%.

You will be charged for the actual quantity shipped. If you have any questions please contact us by phone at 407-610-1138 or by email at customerservice@premo-promos.com