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Over Runs and Under Runs

Because of manufacturing quality and production standards there may be an occasional over run or under run. will do everything possible to reduce this occurrence. The industry standard on most products is 5%. For instance, if you order 1,000 mugs you could potentially receive between 950 and 1,050 mugs. Exceptions to the above are paper and plastic bags, which may vary 25%.

You will be charged for the actual quantity shipped. If you have any questions please contact us by phone at 407-610-1138 or by email at